making training work Trainer Speak



The key thing about any development intervention, be it training, coaching or mentoring (or any combination of these) is making it work. But how?

There is no simple answer, there is no silver bullet BUT there are certain things you should do to give you a fair chance of success.

In 2008, we commented in The Guardian about how to change behaviours and that a training course probably wouldn’t do this which may have sounded like shooting ourselves in our collective feet… but it wasn’t. What we wanted to bring out was that any training will only be truly successful if it has a follow up or, to be accurate, FOLLOW-UPS. This could be coaching, mentoring, assessing or simple one-to-ones but any training without follow ups will normally be a waste of time and money.

The most successful training interventions we have been involved in have had a programme of trailer events after the training (coaching, emails, phone calls, anything!) to ensure that the behavioural objectives were met, i.e. people did the things you wanted them to do in the real world.

Change takes time.

The Lawn Tennis Association concluded research that you have to repeat something 3,500 times to ingrain it. It's a similar challenge whether you are talking about changing character or serving technique. Simple techniques need up to seven attempts to “get it right” more complex ones take more attempts. But you can make the journey shorter with support and help.

Yes, some training is just a box-ticking exercise, some delegates will take on information, knowledge and skills but most need that “trail” after the intervention.

So, that’s what we recommend.

We thought you’d like to know.

If you would like any more information, please do not hesitate to get in touch