Training is important but isn’t always the answer to individual development.
Training hits a multitude of development needs but, by definition, cannot be truly personal.
To do this, coaching is key.
Managers should do this but there are often obvious blocks to this: time, manager’s ability to coach, etc.
So, we offer coaching/mentoring to individuals or small groups.
This will be:
Tailored to individual needs
Tailored to individual’s time availability
Linked to company objectives
Involve line managers
Get to the expected outcome as quickly as possible
All coaching programmes will differ, however, most will involve an element of refresher “training”, off and on-job support, meetings (virtual and face-to-face) with those being coached and their manager, plus a time-line and action plans with firm outcomes.
The style of coaching will match the individual styles of those being coached.
This approach is also used for mentoring.